Terms – gallery shop

Draft – this is a translation for your convenience. The German version is legally binding.

1. Scope

These terms apply to orders of photo products (e.g. prints, wall art, albums, photo books, calendars) through the shop in the online galleries of Illumin Studio, owner Sabrina Braun, Rehbergweg 3, 64380 Roßdorf, Germany. Photo and film commissions are governed by the contract made with you.

2. Contract

The products in the gallery are an invitation to order. By clicking “Order and pay” you make a binding offer. The contract is concluded with our confirmation by e-mail – for online payment after the payment has succeeded, for bank transfer with the e-mail stating the payment details. The contract language is German.

3. Prices and shipping

All prices are final prices in euros. As long as we are a small business under § 19 UStG, no VAT is charged or shown; otherwise statutory VAT is included. Shipping costs are shown before you order.

4. Payment

You pay through our payment provider (Stripe or Mollie) or by bank transfer in advance. Payment is due with the order. With bank transfer, production starts once the payment has arrived; if it does not arrive within the stated period, we may cancel the order.

5. Production and delivery

Your products are made individually for you after you order. Delivery usually takes 7–10 working days after payment.

6. No right of withdrawal for personalised products

Photo products with your own pictures are made to your specifications. Under § 312g(2) no. 1 BGB there is no right of withdrawal for such goods.

7. Colours

Pictures look different on screens than on paper or other materials. Slight differences in colour, brightness and cropping are not a defect.

8. Warranty

Statutory warranty rights apply. If a product is damaged or faulty, please write to us soon after receipt with a photo – we reprint it or refund the amount.

9. Final provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods, without depriving consumers of the protection of mandatory provisions of their country of residence. We do not take part in dispute resolution proceedings before a consumer arbitration board.